Which methods of payment do you accept?

The checkout process is through PayPal, however, you don't need an account with PayPal to purchase our products. You can choose to use a debit or credit card instead. 


How long will it take my order to ship?

Your items will be shipped within 2-3 days of purchase or sooner. All packages ship via USPS first class mail. Packages typically arrive within 4-5 days for domestic orders and 7-11 days for international orders. *International orders can sometimes take up to 30+ days to arrive. Unfortunately, we can't offer tracking on international orders, but domestic customers will receive a tracking number by default.

Shipping times are ESTIMATES provided by the USPS. The USPS does not guarantee specific arrival dates unless it's shipping Express/Overnight


How do you package your products?

Greeting cards and prints are shipped enclosed in a cello sleeve inside of a sturdy stay flat kraft mailer WITH an extra piece of corrugated cardboard inserted to prevent bending/damage during transit

All buttons and magnets ship in a waterproof eco-friendly bubble mailer

All prints larger than 8x10 ship in a recycled kraft tube


If your order arrives damaged:

In the rare case that a package gets damaged in transit, please email a photo to jen@arthursplaidpants.com and we'll send you a replacement free of charge.

Lost shipment:

Since all U.S. Domestic orders ship with a tracking # you are responsible to call/notify the USPS if your order is lost/delayed. You receive a tracking # once your orders ships. This is the number that USPS needs to track/locate your order.

Returned packages:

If USPS is unable to deliver a package due to incorrect shipping info. provided by the buyer and the package is returned back to me the buyer will be responsible for cost to re-ship the item. An additional invoice will be sent to you via Paypal and must be paid before it re-ships.


Do you accept returns and exchanges?

No exchanges or returns are accepted


You’re interested in becoming a wholesale customer?

Awesome! Check out my wholesale page and shoot me an Email: jen@arthursplaidpants.com

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